• If you are unable to attend the conference we welcome substitute delegates attending in your place at no extra cost provided that we have at least 2 weeks prior notice of the name of your proposed substitute and have received payment in full.
• Registrations that are cancelled 60 days in prior to the conference are eligible for a refund of 75% of the registration fee.
• Registrations that are cancelled in less than 60 but more than 30 days prior to the conference will be eligible for a refund of 50% of the registration fee.
• Cancellations made in less than 30 days prior to the conference will not be eligible for any refund.
• The bank charges incurred while refunding the registration fee should be totally borne by the participants.
• The discounted registration fees are non-refundable. The fees will be automatically be transferred to one of the future TIIKM Conferences.

The International Institute of Knowledge Management (TIIKM) fully supports the copyright law of Sri Lanka requiring all of employees to fulfill the company’s moral and legal obligations with respect to the use of the copyright protected materials of others.  To that end, and in fulfillment of our commitment to protect the principles of copyright in general, employees of TIIKM should seek permission to use copyrighted works whenever appropriate and, when unsure whether permission is required. TIIKM acknowledges that copyright infringement is a violation of the law and may impose civil and/or criminal liability on the individual infringer, as well as on the infringer’s employer.  Therefore, every employee is required to comply with the copyright law and adhere to this copyright policy.  Failure to do so may result in disciplinary action. No employee of TIIKM may reproduce any copyrighted work in print, video or digital form in violation of the law.  Works are considered protected and is governed by the Intellectual Property Act, No.36 of 2003 and employees of TIIKM must assume that most materials used are copyrighted until proven otherwise.